Pharmacy

We’re pleased to provide pharmacy services to all our patients. If you have a prescription from a TRICARE network or non-network doctor, you may fill it here, as long as it’s available on our Uniform Formulary. Call us at 301-677-8800, opt 4 to see if your drug is available. We provide up to a 90-day supply for most drugs.

Please call the 1-301-677-8800 option 4 for the most updated information on pharmacy processes.

Main Pharmacy Services

​Our pharmacy services are available to eligible TRICARE beneficiaries of all ages. Beneficiaries may also receive medications using TRICARE Home Delivery or a TRICARE Network Pharmacy.

Our Main Pharmacy process new and renewal prescriptions. In most instances, a maximum of 90 days' supply can be dispensed per provider prescription for maintenance medications. Controlled substances are dispensed at a maximum of a 30-day supply.  

You can request a refill of your prescription at our Refill Pharmacy located at the Post Exchange.

Helpful Medication Tips

• The pharmacy's busiest days are Monday and Friday. Our busiest hours are 11 AM to 2 PM.
• Know the name(s) and dosage(s) of your medication as well as why you are taking them.
• Be familiar with your medications: look for changes in color, size, shape, markings and smell. If you notice something unusual contact the pharmacy.
• Take medications only as prescribed by your provider. If they tell you to take it differently than prescribed, request a new prescription.
• Do not interchange medications unless instructed by your physician. Inform you physician of all medications you take, including over-the-counter medications, herbal medications and dietary supplements.
• Some medications must remain in original container. Check your bottle or ask a pharmacist for guidance.
• All medications can produce actions or effects other than those desired. Contact your physician and pharmacist if symptoms occur.
• If you are pregnant or breastfeeding, check with your physician and pharmacist before taking any medication.
• Do not mix different medications in the same container other than your daily pill box. Keep medications in childproof containers and out of reach of children.
• When traveling, carry your medication with you, not in your luggage. Be sure to take enough medication to last through your trip, including a little extra in case of unexpected delays.

Filling Prescriptions

Please activate your prescription before coming to pick up your medication.

National Capital Region Network pharmacies no longer accept routine hardcopy or paper prescriptions. Exceptions are made only for prescriptions written by emergency or dental providers or provider offices without electronic prescription capabilities.
You can also take advantage of our mobile prescription activation (Q-Anywhere) to minimize wait time in activating prescriptions. If your prescription has been entered into the system within the previous seven days, text 'Get in line' to 833-224-5456 and follow the text instructions.

Prescription Pick-Up

Please activate your request for medication before coming to the pharmacy for pick up as it will reduce your overall wait time.

• To pick up a prescription, please call 301-677-8800 first to activate your prescription. You can call from anywhere to activate.
• If you used our mobile prescription activation (Q-Anywhere), you will get a text on when to come and get your prescription. If you do not get a text within an hour, you can proceed to the pharmacy lobby for limited pick-up option.
• You can also take advantage of the ScriptCenter Kiosk to plan for and reduce your prescription wait time.

Frequently Asked Questions

Visit the Pharmacy's Frequently Asked Questions page.