Urgent & Emergency Care
If you are experiencing an emergency, call 911.
Kimbrough Ambulatory Care Center does NOT offer urgent or emergency care services.
Urgent Care
Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.
If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit
MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).
Emergency Care
If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately.
Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.
To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page.
View a list of local emergency room locations.
Urgent & Emergency Care FAQS
What should I do if I have a non-life-threatening health issue?
Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
Call 911 immediately.
What is urgent care vs. emergency care?
Urgent care is medically necessary care that you need for a sudden illness or injury that isn’t life threatening. It does require immediate attention from a medical professional to avoid complications, like infection.
Emergency care, on the other hand, is care you need to treat a serious medical condition immediately. This includes a mental health emergency. An emergency is a threat to either:
• Life
• Sight
• Limb
• Safety
What should I do if I’m still unsure if I need urgent care?
Call the Military Health System Nurse Advice Line to speak to a registered nurse about your health concern.
Does Kimbrough provide emergency care services?
No.
Does Kimbrough provide emergency care services?
No.
Mental Health Emergencies
During normal duty hours (7:30 a.m. to 4 p.m.) contact the Behavioral Health Clinic immediately at 301-677-8895. After normal duty hours, weekends and holidays go immediately to the nearest Emergency Room or call 911.
Kimbrough Ambulatory Care Center does NOT have an Emergency Room.
If you or someone you know is feeling suicidal, during duty hours (7:30 a.m. to 4 p.m.), please contact Behavioral Health immediately at 301-677-8895 or call The National Suicide Prevention Hotline at 1-800-273-8255.
Important
Beneficiaries enrolled in TRICARE Prime and assigned to Kimbrough Ambulatory Care Center should contact the appointment call center at 1-866-511-8748 or 301-677-8606 to schedule a follow up visit with their assigned Primary Care Manager within 24 hours or the next business day to coordinate follow up care.
Additional Information
Beneficiaries using TRICARE Standard and TRICARE for Life do not require prior authorization during an emergency, applicable annual deductibles and cost shares apply.
Beneficiaries enrolled in TRICARE Prime through the U.S. Family Health Plan must contact their Primary Care Provider or the U.S. Family Health Plan for information on how to obtain follow up care after an emergency.