Kimbrough Alerts

Open Enrollment Season Important Information

Updated: Dec. 2, 2024

There will be limitations for beneficiaries between Oct. 28 and Dec. 31, if you live in the U.S. and need to make health plan changes.   Call Humana Military, TRICARE East, at 800-444-5445 to make any changes to your plan, including a change to your primary care manager. You will be unable to make any health plan updates online in milConnect via Beneficiary Web Enrollment.

You’ll need to call your regional contractor if you want to:

• Change your primary care manager;
• Change your plan due to a Qualifying Life Event; or
• Change your plan during TRICARE Open Season.

If you’re not currently enrolled in a TRICARE health plan and want to enroll in one between Oct. 28 and Dec. 31, you can still do this online. Go to milConnect, navigate to the “I want to” section, and select “Manage Health Benefits.”

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2024-2025 Flu Drive Dates

Updated: Oct. 18, 2024

We have received a flu vaccine shipment. We anticipate resuming our flu drive the week of Oct. 21. Active duty, retirees, family members and eligible TRICARE beneficiaries who receive care at a military hospital or clinic can get a flu shot at McGill during our listed dates. We have a limited number of pediatric doses (6-35 months) and will provide them based on availability. Times for the week of Oct. 21-25:

Updated: Oct. 11, 2024

Starting Oct. 15-16, active duty service members will be able to receive the flu vaccine at the McGill Training Center from 8 a.m. to 4 p.m. Flu drive dates are scheduled to continue throughout the month of October for all active duty members and eligible TRICARE beneficiaries ages 6 months and older who are not prime to US Family Health Plan or Johns Hopkins. See flyer for full dates and times.

DoD civilians may go to any TRICARE-retail network pharmacy to be vaccinated at no cost.

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Back to School Health & Wellness Fair Aug. 9, 9 AM- 2 PM

Released: July 29, 2024

Our Back to School Health and Wellness Fair is an opportunity to learn about resources and services available to you.

Stop by Kimbrough from 9 AM to 2 PM to get information about TRICARE benefits, mental health resources, Medical EFMP enrollment,  routine immunizations for back to school, or update your medical records!

An outdoor area with food trucks and activities for the kids will be available starting at 10 AM.








 

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Patient Care Limited after 2 PM Jan. 11 & 12

Released: Jan. 8, 2024

To prepare for a facility  power outage scheduled for Jan. 13, patient care will be limited after 2 PM Jan. 11 & 12. Please ensure you pick up all medications from the Main Pharmacy or complete labs before 2 PM:

• Behavioral Health will continue scheduled appointments.
• Internal Medicine & Family Practice will have virtual appointments.
• Pharmacy will have reduced operations after 2 PM.
• Pediatrics will be closed.

The Jan. 13 power outage may affect both ScriptCenter locations. Please pick up any medications from the ScriptCenter kiosks before Jan. 13.

All services will be unavailable Monday, Jan. 15 for Dr. Martin Luther King Day.

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Flu Vaccine Clinics scheduled to begin October 17-18 to active duty service members

Released: October 6, 2023

Starting Oct. 17-18, active duty service members will be able to receive the flu vaccine at a flu drive at McGill Training Center.
Flu drive dates will continue throughout the month of October for all eligible beneficiaries and active duty members.
If you have not received care at Kimbrough since the implementation of MHS GENESIS, it is highly recommended to complete and submit a full registration information form to minimize delays at our flu drive.

Completed forms can be dropped off at the information desk, next to the Pharmacy to be entered into the system.

See flyer for all dates and times.








 

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Passport to Wellness Health Fair Aug. 11, 9 AM-2 PM

Released: August 10, 2023

Our Passport to Wellness Health Fair is an opportunity to learn about resources and services available to you. Stop by from 9 AM to 2 PM to get information about TRICARE benefits, mental health resources, Medical EFMP enrollment;  receive routine immunization for back to school; or update your medical records.

If you still need to schedule a back to school physical for your child, LIMITED school physicals will be available during our health fair. To schedule one prior to the start of school, please call 301-677-8800.







 

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Dental Operations Aug. 10

Released: August 8, 2023

EPES & DC 3 Dental clinics closing Aug. 10 at 9:30 AM. Hours for dental, sick call, & in/out processing are 7:30–9:30 AM. Normal operating hours resume Aug. 11. 

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Adjusted Hours of Operation for Friday, June 30

Released: June 28, 2023

Due to the installation's celebration of Independence Day, services will be unavailable starting at 3 p.m. Friday, June 30. Curtailed services include: Family Medicine, Main & PX Pharmacies, Lab, and Armed Forces Wellness Center.

We apologize for any inconvenience!  Have a safe and happy 4th of July!
 

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Network Outage at PX Pharmacy Affecting Medication Refill Pickup

June 26, 2023

The network issue at the PX Pharmacy has been resolved. You may still experience a delay as our staff work diligently to catch up with requests. We apologize for any inconvenience and thank you for your patience!
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June 23, 2023

The PX Pharmacy is experiencing an outage in the network that completes medication pick up. The outage includes the PX ScriptCenter, which will be unavailable until we're able to resolve the issue.

Staff are manually processing prescription refill pick ups and you may experience delays.
Teams are working to restore the network as quickly as possible. We will update on the status once operational on our digital platforms.

We apologize for the inconvenience!

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Integrated Referral Management System (IRMAC) Conducting Staff Training Thursday, June 22

June 20, 2023

The Integrated Referral Management System (IRMAC) will be conducting staff training Thursday, June 22 from 9 to 11:15 a.m. in order to enhance our capabilities. During this time, you may experience extended wait times. 
Thank you for your patience as we work to better serve you.
 

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Phone Outage

June 9, 2023

Our ability to make calls and complete virtual appointments is impacted by a phone outage. Providers are making every attempt to connect for scheduled appointments and teams are working to resolve the issue as quickly as possible.

Please call 301-677-8800 or connect with your provider via the MHS GENESIS Patient Portal to reschedule if you have a virtual appointment and do not receive a call at your scheduled time.

Thank you for your patience and we apologize for any inconvenience!

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Upcoming closures

June 8, 2023

All Kimbrough services are scheduled to close early June 15 at noon for training. This early closure occurs the third Thursday of every month.

All Kimbrough services will be closed Monday, June 19 in observance of the Juneteenth federal holiday.
 

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KACC Phone Line Outage

May 26, 2023

UPDATE (11:37 a.m.): Phone outage reported earlier today has been resolved. Thank you for your patience as we answer your calls as quickly as possible!

***

Our phone lines are experiencing an outage, preventing patients from calling 301-677-8800. We have teams working on restoring connectivity and will update the status of the phone line on our Facebook page.

Please call 1-855-227-6331 to schedule an appointment. You may have to call repeatedly to get through due to high call volume. You may also use the MHS GENESIS Patient Portal to schedule an appointment or communicate with your provider team.

To activate prescriptions that have been entered into the system within the last 7 days, you may use our mobile activation process. Text 'Get in line' to 833-224-5456 and follow the directions in the text.

We apologize for the inconvenience and appreciate your patience!

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Updated Hours for Laboratory Services & Medical Records

April 25, 2023

• Laboratory services are adjusting their hours to be open 7:30–1145 a.m. and 12:30–4 p.m.
• Until further notice, Medical Records will be closing every Thursday at noon in order to digitize medical records.
• Primary Care unavailable 11:45 AM – 12:45 PM

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Military Pharmacies in the National Capital Region

April 19, 2023

 

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KACC Phone Line Outage

April 18, 2023

Phones lines have been restored. Thank you for your patience!

April 17, 2023

Our phone lines are experiencing an outage, preventing patients from calling 301-677-8800. We have teams working on restoring connectivity and will update the status of the phone line on our Facebook page.

Please call 1-855-227-6331 to schedule an appointment. You may have to call repeatedly to get through due to high call volume.

We apologize for the inconvenience and appreciate your patience!

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Central Screening Point Operations Closed March 31

April 3, 2023

In an effort to realign our resources and due to COVID-19 changes that include no masking, March 31 was the last day of operations at our Central Screening Point (CSP).  If you are exhibiting COVID-like symptoms, please call the Nurse Advice Line at 1-800-874-2273.
 

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Laboratory Services–Outside Lab Orders

March 27, 2023

Effective Mar. 27, Kimbrough Ambulatory Care Center’s Department of Laboratory Services has incorporated a temporary update to processing laboratory orders from non-Military Treatment Facility (MTF) providers.

The Department of Laboratory Services will continue to accept outside laboratory orders, however, by drop-off only and will process in two (2) business days.Please return to the Department of Laboratory Services on or after the two (2) business days following date of drop-off.

This updated procedure will allow for laboratory staff to ensure the ordering non-MTF provider is properly entered into the new electronic health record, MHS GENESIS, and all requested lab orders are eligible to be performed.

If there are any issues with processing, laboratory staff will contact you at that time.

If you prefer to have your outside lab orders processed sooner than two business days, please review below for some TRICARE approved laboratory locations:

Please verify with your ordering non-MTF provider which TRICARE approved lab they prefer you use

• Labcorp
  • Odenton: 410-874-9798
  • Laurel: 301-725-8491
  • Gambrills: 410-451-3630
  • Elkridge: 410-799-8100
  • Linthicum Heights: 410-609-1350
•  Quest Diagnostics
  • Gambrills: 410-451-4040
  • Hanover: 410-799-7799
  • Laurel: 301-490-9444
  • Glen Burnie: 410-768-7770

 TRICARE Prime Beneficiaries:

• You will not incur a co-payment charge for use of a TRICARE approved network facility.

TRICARE Select Beneficiaries:

• You will not incur a co-payment charge for use of a TRICARE approved network facility.
• You may incur a co-payment charge if you utilize a non-network facility.

TRICARE For Life Beneficiaries:

• You may incur a co-payment charge.

We apologize for any inconvenience this may cause and appreciate your understanding as we implement these changes in efforts to reduce your wait time at the lab and deliver prompt lab results to your health care team.

 

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Adjusted Hours of Operation During MHS GENESIS Transition

March 23, 2023

As we transition to MHS GENESIS, our providers and staff will need time to learn new workflows and procedures before our go-live date of March 25. They will also need time to put those new workflows and procedures into practice after our go-live date. Please keep in mind the following adjusted hours of operation for services:

March 24: Laboratory, Allergy & Immunization, Medical Readiness and Central Screening Point (CSP) services unavailable after 12 p.m. in preparation for MHS GENESIS.
March 24: All other patient care services unavailable after 2 p.m. in preparation for MHS GENESIS implementation.
March 25: MHS GENESIS goes live. Visit the MHS GENESIS page or our MHS GENESIS Resources Page to learn more.
March 27: Lab services adjusted hours of operation: 7:30–11:45 a.m. & 12:30–2:30 p.m.
March 27 (until further notice): Allergy/immunizations Clinic hours – 7:30 a.m.–4:30 p.m., Allergy by appointment only, Immunization walk-in services limited to 8 a.m. to noon due to MHS GENESIS; Hearing & Vision Clinic hours – 7:30 a.m. – 4:30 p.m. by appointment only. No walk-in services at this time due to MHS GENESIS. ;
Joint Medical Readiness Clinic– Military Physicals  by appointment only; Walk-in services – in/out-processing – 0800-1200 daily due to MHS GENESIS
 

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Adjusted Hours of Operation During MHS GENESIS Transition

March 14, 2023

As we transition to MHS GENESIS, our providers and staff will need time to learn new workflows and procedures before our go-live date of March 25. They will also need time to put those new workflows and procedures into practice after our go-live date. Please keep in mind the following adjusted hours of operation for services:
March 14: Laboratory services unavailable after 2 p.m. to test equipment. Services resume March 15, 7-11:45 a.m. & 12:30-4:30 p.m.
March 15: Navy Readiness unavailable 8-10:30 a.m., Air Force Readiness unavailable 9:30 a.m.-1 p.m.
March 16: Services at the Behavioral Health Department will be unavailable. Services resume March 17 at 7:30 a.m.
March 16: All services unavailable after 12 PM due to monthly scheduled closure
March 21: Laboratory services unavailable after 12 p.m. to test equipment. Services resume March 22, 7-11:45 a.m. & 12:30-4:30 p.m.
March 24: Laboratory services unavailable after 12 p.m. to switch equipment to MHS GENESIS system.
March 24: All patient care services unavailable after 2 p.m. in preparation for MHS GENESIS implementation.
March 25: MHS GENESIS goes live. Visit the MHS GENESIS page or our MHS GENESIS Resources Page to learn more.
March 27: Lab services adjusted hours of operation: 7:30–11:45 a.m. & 12:30–2:30 p.m.
 

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National Capital Region Market military pharmacies and Electronic Prescriptions

December 29, 2022

The National Capital Region Market will transition to a new electronic health record in March 2023. Starting January 1, 2023, NCR Market pharmacies will no longer accept routine hard copy or paper prescriptions. Please have your provider send your prescriptions electronically to military pharmacies for all non-controlled drugs.

Once the electronic prescription is sent directly from your providers to our pharmacy, please remember to contact the pharmacy to activate your prescription.

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Flu Vaccines Available at Immunizations Clinic for TRICARE Beneficiaries (6 months +)

December 6, 2022

Starting December 1 through Spring of 2023, flu shots are available for TRICARE beneficiaries (6 months and older) at our Immunizations Clinic located on the 1st Floor of Kimbrough. Hours are Monday through Friday from 7:30-11:30 a.m. and 1-3:30 p.m.

If you received the flu shot outside of a military treatment facility, please stop by the Immunizations Clinic or provide your documentation to your Service's Medical Readiness Clinic to update your medical records.

Army: usarmy.meade.medcom-kacc.mbx.medical-readiness--army@health.mil 
Navy/Marines/Coast Guard: usarmy.meade.medcom-kacc.mbx.medical-readiness-navy@health.mil
Air & Space Force: usarmy.meade.medcom-kacc.mbx.medical-readiness-af@health.mil   

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Notice Regarding National Shortage of Adderall IR

November 9, 2022

U.S. Shortage of Adderall Immediate Release (IR) (amphetamine mixed salts)                               
On October 12, 2022, the Food and Drug Administration (FDA) announced a shortage of the IR formulation of amphetamine mixed salts, commonly referred to by the brand name Adderall or Adderall IR.  Amphetamine mixed salts, including Adderall, are FDA-approved for the treatment of attention deficit hyperactivity disorder (ADHD) and narcolepsy.

The shortage is due to the major manufacturer of amphetamine mixed salts, Teva, experiencing intermittent manufacturing delays.  Other manufacturers continue to produce amphetamine mixed salts, but there is insufficient supply to meet U.S. market demand through those producers.

Effective 01 December 2022 all NCR Market pharmacies will restrict the filling of amphetamine mixed salts IR tablet prescriptions to a maximum 30-day supply, except for deployment-related requests.

Until supply is restored, alternative therapies include the extended-release version of amphetamine mixed salts or other stimulant medications as deemed appropriate by your health care provider. Please discuss your treatment options with your provider do determine your best care plan during this shortage period.          

The NCR Market will continue to closely monitor our supply, the status of the national shortage, and provide updates as they become available.  Thank you for your patience and allowing us to meet your health care needs.

If you have any questions about this notice, please contact your local military pharmacy in the NCR Market.

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2022-2023 Flu Vaccine Campaign

September 23, 2022

The 2022-2023 Flu Vaccine Campaign is scheduled to begin Oct.17-19 at McGill for active duty service members only from 8 a.m. to 4 p.m.
Flu vaccine distribution for all eligible beneficiaries begin Oct. 20 at McGill 8 a.m. to 4 p.m.
*** UPDATE 21 OCT 2022 *** Pfizer (ages 12+) and Moderna (ages 18+) bivalent booster shots will be available to eligible beneficiaries during the Oct. 22 drive through flu clinic from 9 a.m. to 1 p.m.

 

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Behavioral Health New Locations

July 15, 2022

Starting July 15: Behavioral Health has 2 locations

BH 1 (located on the 1st floor, across from the lab): Serves all SUDCC & Behavioral Health INDIVIDUAL appointments with providers Boucher, Mowery, Rosen and Miller; All in/out processing; All appointments for providers Nolet, Gindlesberger, Dotson & Sluzalis.

BH 2 (located on the 3rd floor): Serves all SUDCC GROUP appointments; Behavioral Health walk-in appointments from 7:30-11:30 a.m. Monday-Friday; Appointments for all other Behavioral Health providers and clinics.

These moves are the result of facility issues with our HVAC system and  are for the safety of our patients and staff. Additionally, both locations will have a one-hour closure from noon to 12:45 p.m.

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Mobile Prescription Activation

February 4, 2022

Starting Feb. 4, you are now able to request your new or renewed prescriptions (no refill requests) using your mobile device.
 

Text 'Get in line' to 833-224-5456 and follow the instructions in the texts. When you receive a text that your prescription is ready, come to the Main Pharmacy lobby to pick up your prescription.






 

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Pfizer-BioNTech COVID-19 Update

February 4, 2022

Effective immediately, the Fort Meade COVID-19 vaccination site at McGill Training Center is providing Pfizer vaccines to ALL ELIGIBLE BENEFICIARIES. This includes the 12-17 year old population.

January 18, 2022

Effective immediately, due to the DoD supply status of the Pfizer-BioNTech COVID-19 vaccine, the Fort Meade COVID-19 vaccination site at McGill Training Center, will provide Pfizer vaccines to:

• Active Duty, Reserve, and National Guard members

• Eligible beneficiaries ages 5 to 11
  
  All other beneficiaries are encouraged to receive the Pfizer COVID-19 vaccine at an alternate location. Please visit Vaccines.gov for more information about COVID-19 vaccination locations near you.

We will continue to provide Moderna vaccines to eligible beneficiaries.

We are committed to your safety and continued quality of care. We apologize for the inconvenience and thank you for your understanding.
 

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COVID -19 Testing Eligibility at the CSP

December 28, 2021

You can get tested at the CSP if you fall into one of these categories: 

1. Active duty service members (EXCEPT those enrolled in US Family Health Plan)

2. Kimbrough-enrolled beneficiaries

3. Pre-operative patients

4. Mission-essential travel

5. DINFOS Students

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New guidance from CDC

December 28, 2021

A Person Under Investigation means if you've been in contact with or exposed to someone with COVID-19. If you are a PUI but have:

1. Had a booster dose OR

2. Have had Moderna or Pfizer vaccines within the last 6 months OR

3. Have had J&J in the last 2 months AND

4. Are asymptomatic

You can wear a mask and continue your daily routine and try to get tested on day 5, if you prefer.
If you become symptomatic, you need to get tested.

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