Health Services

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Sick Call

Our sick call services are available to active duty service members. Service members must check in between 5:30–6 a.m. to receive treatment during sick call hours. Service members who arrive after 6 a.m. are triaged and scheduled for a same-day appointment with a provider or provided with other care options. If we reach our patient capacity, we will provide you with other care options, as appropriate, such as: 
  • Calling the Virtual Urgent Care Center to request a virtual video visit at 1-800-874-2273
  • Calling the Integrated Referral Management and Appointing Center at 855-227-6331
  • Calling the MHS Nurse Advice Line at 1-800-874-2273

Concerns sick call can address

Sick call can be used to diagnose and treat acute new illnesses or injuries that have manifested within the previous three days. Examples include:
  • Fever
  • Congestion
  • Abdominal or knee pain
  • New rash
For chronic health issues, medication renewals or record updates (profile issues), please contact your provider.
 

Contact Us

Phone

Appointment Line

301-677-8800

Nurse Advice Line

1-800-874-2273

MHS GENESIS Patient Portal

Hours

Check-in

Monday–Friday

5:30–6 a.m.

Treatment

5:30–7:30 a.m.
or until capacity is reached

Upcoming sick call closures:
May 23, 2025
June 19, 2025
July 3-4, 2025

Location

2480 Llewellyn Ave.
Fort Meade, MD 20755

Don't forget to keep your family's information up-to-date in DEERS.