Our sick call services are available to active duty service members. Priority is given to Defense Information School (DINFOS) students. Service members must check in between 6:30–7 a.m. to receive treatment during treatment hours. Please wear service-specific physical fitness or duty uniform. Street/civilian clothes are not allowed during sick call.
Service members who arrive after 7 a.m. are triaged and scheduled for a same-day appointment with a provider or provided with other care options. If we reach our patient capacity, we will provide you with other care options, as appropriate, such as:
- Calling the Integrated Referral Management and Appointing Center at 855-227-6331
- Calling the MHS Nurse Advice Line at 1-800-874-2273
Concerns sick call can address
Sick call can be used to diagnose and treat acute new illnesses that have manifested within the previous three days. Examples include:
- Fever
- Congestion
- Abdominal pain
- New rash
Musculoskeletal injuries
Sick call services for recent musculoskeletal injuries
are limited to DINFOS students only. Musculoskeletal issues include but are not limited to:
- Constant pain that does not improve with change of body position
- Pain in the legs with numbness and or tingling
- Locked knee
- Severe sprains or other injuries that significantly limit ability to function
Long-term injuries
Patients with longstanding injuries should receive a full evaluation with their primary care manager instead of presenting to sick call. For chronic health issues, medication renewals or record updates (profile issues), please contact your provider.