Our sick call services are available to active duty service members. Service members must check in between 5:30–6 a.m. to receive treatment during sick call hours. Service members who arrive after 6 a.m. are triaged and scheduled for a same-day appointment with a provider or provided with other care options. If we reach our patient capacity, we will provide you with other care options, as appropriate, such as:
- Calling the Integrated Referral Management and Appointing Center at 855-227-6331
- Calling the MHS Nurse Advice Line at 1-800-874-2273
Concerns sick call can address
Sick call can be used to diagnose and treat acute new illnesses or injuries that have manifested within the previous three days. Examples include:
- Fever
- Congestion
- Abdominal or knee pain
- New rash
For chronic health issues, medication renewals or record updates (profile issues), please contact your provider.