Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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April 15, 2025

‘How’ Made It Happen: Brig. Gen. Deydre Teyhen’s Governance-Driven Approach Propels Transformation Across National Capital Region

BETHESDA, Md. — After nearly two years of visionary leadership, U.S. Army Brig. Gen. Deydre Teyhen relinquished directorship of the Defense Health Network–National Capital Region on April 14, leaving behind a health system that is a benchmark for integration, innovation, and operational readiness within the Military Health System.

Staff at Barquist Army Health Clinic receive on-site support during the launch of MHS GENESIS Mar. 25, Fort Detrick, Maryland.

March 28, 2023

MHS GENESIS Launches Across Meade Medical Department Activity

FORT GEORGE G. MEADE, Md. — The Fort Meade Medical Department Activity—which includes Kimbrough Ambulatory Care Center and the Andrew Rader, Barquist, Dunham and Kirk Army Health Clinics—officially launched the Military Health System’s new electronic health record, MHS GENESIS, Mar. 25.

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