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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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News | March 17, 2025

Kimbrough Cares Digital Newsletter

By Kimbrough Ambulatory Care Center Public Affairs Office

FORT GEORGE G. MEADE, Md.  –   In this issue you’ll find:
  • New feature for mobile prescription activation
  • Safety message on staff asking for name/date of birth
  • Message: Valid DOD IDs for children over 10 to receive care/meds
  • TOL portal decommissioning April 1- Download health records for personal use
  • Download the MyArmyPost App for updates and alerts on our services
Don't forget to keep your family's information up-to-date in DEERS.