As the Defense Health Agency continues to transform the way patients access care and care teams deliver care, facilities in the Fort Meade Medical Department Activity—which includes Kimbrough Ambulatory Care Center and the Andrew Rader, Barquist, Dunham and Kirk Army Health Clinics—are pleased to announce a new virtual health care tool: My Military Health Scheduled Virtual Visits. 

Scheduled virtual video visits are medical appointments that give patients the flexibility to meet with their care team from a location that’s convenient and  

comfortable for them. The new platform is safe, secure, and easy to use, making it the perfect option for anyone who wants to engage in their health care on their terms.  

“We’re excited to offer patients a new way to meet their health care needs that eliminates the need to visit our facilities for an appointment,” said Col. Darryl Metcalf, Meade MEDDAC commander and Kimbrough director. “Virtual video visits mean a patient doesn’t have to choose between their health and other commitments. And it means care teams will have more time to see patients that need in-person care.”  

Health care on your terms 

Joining a virtual video visit is easy by using a smartphone, tablet, or computer with a camera, speaker, and a strong internet connection. The patient will receive a reminder email and text message when it's time to join the appointment, or they can enter directly from the MHS GENESIS Patient Portal up to 15 minutes before the appointment time. That means no extra logins or apps for patients to download. And since Scheduled Virtual Visits are integrated with MHS GENESIS, care teams can easily access patient charts, provide referrals, enroll patients in other care programs, and schedule follow-up appointments.  

If a patient doesn’t have access to a smartphone, tablet, or computer, they can still schedule a phone or in-person appointment by calling the appointment line or their local military treatment facility. 

Next evolution of health care 

My Military Health Scheduled Virtual Visits is the next phase in our journey to make health care more accessible, convenient and holistic for patients. Patients can now schedule primary and behavioral health specialty care virtual video appointments with their health care team.  
 

“Our patients want choices in how they receive their health care,” said Metcalf. “When patients have options, they’re more likely to seek care and stick with a treatment plan, which leads to better outcomes.”   
 

In the coming months, patients at our Meade MEDDAC facilities will have access to other My Military Health digital tools like On-Demand Virtual Visits.  

“There are a lot of exciting innovations coming to our Kimbrough, Rader, Barquist, Kirk and Dunham clinics. We’re looking forward to all the new ways our patients will be able to meet their health goals,” said Metcalf. 
 

The Fort Meade Medical Department Activity is headquartered on Fort Meade and includes a number of U.S. Army health clinics, and occupational and environmental health clinics at several other locations in Maryland, Virginia, Pennsylvania and the District of Columbia.  

For more information, visit https://tricare.mil/Plans/SpecialPrograms/MyMilitaryHealth.