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Our mission is to establish an environment of trust, transparency, teamwork and communication to facilitate an interdisciplinary proactive approach to improving safety and preventing adverse events.
The Appointment Line hours are: Mon - Fri: 7 a.m. to 4 p.m.
To make an appointment, please call 301-619-7175 or 866-319-8982.
You may also use TRICARE Online at tricareonline.com to book an appointment.
The Clinic provides primary medical care to enrolled TRICARE Prime beneficiaries.
To verify your eligibility, please contact 1-800-444-5445 or visit tricare.mil for more information.
If you need medical assistance outside of the normal business hours, you must contact the Nurse Advice Line (NAL) at 1-800-874-2273, option 1. Depending on the illness and/or circumstances, you may be given either self-treatment measures to perform at home, a next day appointment at the Clinic, or directed to an Emergency Room or Urgent Care Center.
The Primary Care Manager (PCM) is responsible for all medical care for Tricare Prime patients. If specialty care is needed, the PCM will initiate a referral.
Most specialty care for Fort Detrick patients will be provided by Walter Reed National Military Medical Center (WRNMMC).
The patient care plan the PCM provides at the end of the visit will instruct as to whether a referral to WRNMMC or the civilian network will be processed. The instructions for making an appointment are different for each option. Those patients going to the civilian network will receive authorization letters from TRICARE. The letter will contain the contact information of the specialist.
Patients referred to WRNMMC will call the Central Appointing Line (1-855-227-6331) to make an appointment two business days after seeing their PCM.
The Patient Advocate provides liaison between beneficiaries and/or their family members and Barquist Army Health Clinic staff to facilitate optimal quality healthcare; promotes respect and support the Rights and Responsibilities of the patient; Educates and advises patients on the proper clinic policies and procedures.
Patient concerns should first be attempted to be resolved at the lowest possible level. The Patient Advocate will attempt to correct customer service issues on behalf of patients. Please feel free to ask to speak to the Patient Advocate in-person or you may call 301-619-0976 to speak to him/her by phone. The Patient Advocate is located at the Primary Care check-in desk and you may reach him/her Monday - Friday, 7:30 am to 4:30 pm.
Our hours of operation are Monday - Thursday, 7:30 a.m. to 4:30 p.m. and can be reached at 301-619-7175.
In order to service you better and in accordance with AR 40-66, medical records will remain in the custody of the Military Treatment Facility at all times.
Yes. The Third Party Collection Program mandates that all patients (excluding active duty) report any other insurance coverage to Barquist. This costs you nothing and the Clinic and you benefit from extra services that come from any money that it collects from your insurance policy.
nyone believing that he or she has pertinent and valid information about quality of care and/or the safety of the environment in which it is provided at the MEDDAC may contact the TJC with these concerns at the following address, fax or email:
Division of Accreditation Operations Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181
FAX: (630) 792-5636
E-mailed to patientsafetyreport@jointcommission.org
http://www.jointcommission.org
https://apps.jointcommission.org/QMSInternet/IncidentEntry.aspx
http://www.qualitycheck.org/qualityreport.aspx?hcoid=6278