Patient Advocate & Relations
The Patient Advocate provides liaison between beneficiaries and/or their family members and Barquist Army Health Clinic staff to facilitate optimal quality healthcare; promotes respect and support the Rights and Responsibilities of the patient; Educates and advises patients on the proper clinic policies and procedures.
Patient concerns should first be attempted to be resolved at the lowest possible level. The Patient Advocate will attempt to correct customer service issues on behalf of patients.
Please feel free to ask to speak to the Patient Advocate in-person or you may call 301-619-0976 to speak to him/her by phone. The Patient Advocate is located at the Primary Care check-in desk and you may reach him/her Monday - Friday, 7:30 am to 4:30 pm.